Family Tree Support

If you've been struggling to sync your Family Tree Maker (FTM) with Ancestry for the past couple of weeks, you're not alone. Sync issues can arise due to a variety of factors, but the good news is that most of these problems can be resolved. Here's a detailed guide to help you get back on track.  Common Causes of FTM Sync Issues with Ancestry Outdated Software Ensure that you are using the latest version of Family Tree Maker. Sync issues often occur when users are on an older version. For FTM 2019, the latest build is 560. You can check this by opening FTM and navigating to Help > About Family Tree Maker. Visit the official website or your purchase portal to check for updates. MacOS and Browser Compatibility Since you’re using macOS Catalina, one common issue might be compatibility with Safari or system updates. Try using an alternate browser like Chrome or Firefox to log in to Ancestry. Ensure your Safari browser is updated if that’s your preferred option, or reset the...

Create a Free FamilySearch Account & FamilySearch Login Genealogy enthusiasts know how vital it is to have access to accurate and well-documented family records. One of the best tools available for this purpose is FamilySearch, a free genealogy website that offers access to billions of records from around the world.  In this blog, we’ll walk you through how to create a free FamilySearch account and complete your Family Search login process.  Why Choose FamilySearch? FamilySearch is a nonprofit organization offering access to a vast collection of genealogical records. It provides users with the opportunity to build family trees, access historical records, and collaborate with others. Best of all, it’s free to use! With its detailed documentation and extensive database, Family Search org login can become your go-to resource for exploring your family’s history. Steps to Create a Free FamilySearch Account Creating a FamilySearch account is easy and straightforward. Follow thes...